Legal Information

Ace69 Terms & Conditions — Complete Rules for Using the Platform

Please read these terms and conditions carefully before registering or using any service on ace69. This document constitutes a legally binding agreement between you and the ace69 platform. All rules and regulations set out here are governed by applicable laws of Bangladesh and apply equally to all registered users.

Last Updated: January 2026

Fair & Transparent Rules Secure Account Policy BDT Payments Secured Responsible Gaming Intellectual Property Reserved Bangladesh-Governed Law 24/7 Support Fair & Transparent Rules Secure Account Policy BDT Payments Secured Responsible Gaming Intellectual Property Reserved Bangladesh-Governed Law 24/7 Support

Important Notice

By accessing, registering on, or using any service on the ace69 platform, you automatically agree to all provisions of these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform. If you have any doubts or questions, please Help Center Contact us.

1
Accept Terms

Acceptance of Terms & Basis of Agreement

These terms and conditions take effect from the moment you access the ace69 website or mobile application, at which point you become a party to this agreement as a user. The terms govern all legal rights, responsibilities, and obligations between ace69 and its users. The platform is open only to individuals who are 18 years of age or older and are legal citizens or residents of Bangladesh. Operating an account on behalf of a minor or a legally ineligible person is strictly prohibited.

Ace69 reserves the right to modify, amend, or update these terms at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms. Users are encouraged to review this page regularly to stay informed of the latest policies. If any provision of the terms is unclear, please contact our support team for clarification.

Age: 18+

Bangladesh Resident

Valid ID Required

2
Account Security

Account Creation & Security

To register on ace69, you must provide accurate and complete personal information, including your full name, date of birth, a valid email address, and mobile number. Accounts created with false or misleading information may be suspended at any time and any balance may be forfeited. Each individual may hold only one account; if multiple accounts are found, all of them will be closed.

You are solely responsible for keeping your account password and login credentials confidential. Sharing account access with any third party is strictly prohibited. If you suspect unauthorized access to your account, notify ace69's support team immediately and change your password. For security purposes, ace69 may periodically request identity verification (KYC), and submission of the required documents within the specified timeframe is mandatory.

Approved

  • One Active Account
  • Register Under Your Own Name
  • Bangladeshi Mobile Number
  • Valid National ID

Prohibited

  • Multiple Accounts
  • Providing False Information
  • Account Transfer
  • Minor's Account
3
User Responsibilities

User Responsibilities & Platform Usage Rules

While using the ace69 platform, you must comply with all applicable laws and regulations of Bangladesh. Any form of fraudulent activity, software manipulation, use of bots, or attempts to hack the system are strictly prohibited and constitute a punishable offence. Attempting to manipulate betting outcomes, colluding with other users for misconduct, or using the platform for money laundering purposes is entirely illegal.

Users must confirm that they are betting solely with their own funds and not using money belonging to any third party. Offensive, hateful, or obscene communication of any kind is strictly prohibited on the ace69 platform. ace69's security team monitors all suspicious activity and reserves the right to report it to the relevant authorities when necessary. For more information on responsible gaming, please visit our Responsible Gaming View page.

Ace69 reserves the right to temporarily suspend any user account while an investigation is underway. Depending on the outcome, the account will either be reinstated or permanently closed. ace69 holds final authority over all such decisions.

4
Payments & Transactions

Payment & Transaction Information (BDT)

All transactions on ace69 are processed in Bangladeshi Taka (BDT / ৳). We support bKash, Nagad, Rocket, and other local mobile banking methods for deposits and withdrawals. Deposits are generally credited instantly, though network delays may occasionally extend processing time up to 30 minutes.

Withdrawal requests are typically processed within 24 to 72 hours after verification. Withdrawals may be delayed if KYC verification has not been completed. For suspicious transactions, ace69 may request additional verification, during which the payout will be put on hold. If evidence of money laundering or use of illegal funds is found, the relevant amount will be forfeited and appropriate legal action will be taken.

৳ BDT

Currency

Instant

Deposit

24–72 Hours

Withdrawal

SSL Encrypted

Security

5
Limitation of Liability

Limitation of Liability & Account Suspension/Closure Policy

Ace69 provides its platform on an "as-is" basis and makes no guarantees regarding specific outcomes. Participation in betting is entirely at the user's own discretion and carries a risk of financial loss — ace69 is not liable for such losses. ace69 is not responsible for any damages resulting from technical errors, server disruptions, or internet connectivity issues. For third-party services (such as mobile banking gateways), ace69 is not directly liable for any issues caused by those parties.

Ace69 may suspend or close an account under the following circumstances: violation of terms, fraudulent activity, operating multiple accounts, failure to complete KYC verification, extended inactivity, or a directive from legal authorities. Users will generally be notified before an account is closed; however, in cases of serious violations, immediate action may be taken without prior notice. Appeals against account suspensions are available — to do so, please contact our Help Center Please get in touch with us.

Users who wish to close their account may submit a request through the support team. Any valid remaining balance at the time of closure will be refunded after verification. However, amounts tied to unsettled bets or unfulfilled bonus conditions may be voided.

Ready? Get Started Now

If you've read and agree to ace69's terms, register today and enjoy the best Sports Betting experience in Bangladesh. Our support team is always available for any questions you may have.

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